Booking and Payments
All vehicle bookings are subject to availability. Customers must provide accurate personal information while booking. Payment terms, rental charges, and security deposits will be clearly communicated during the booking process.
Driver Requirements
Drivers must hold a valid driving license and meet the minimum age requirement according to local laws. CloudHills Rentals reserves the right to refuse service if required documents are not provided.
Vehicle Usage
Vehicles rented through our service must be used responsibly and only for lawful purposes. Customers must not use the vehicle for illegal activities, racing, or transporting prohibited goods.
Accidents and Liability
In case of an accident, the renter must immediately inform local authorities and notify CloudHills Rentals. While we maintain our vehicles in safe condition, CloudHills Rentals is not responsible for personal injuries, losses, or damages arising from misuse, negligence, or external factors during the rental period.
Damage and Insurance
Renters are responsible for any damage caused to the vehicle during the rental period unless covered by applicable insurance policies.
Cancellations and Refunds
Cancellation policies and refund conditions will depend on the type of booking and timing of cancellation. Please contact us directly for specific cancellation queries.
Service Changes
CloudHills Rentals reserves the right to modify services, pricing, or policies at any time without prior notice. Continued use of our services constitutes acceptance of any updates.
Acceptance of Terms
By using our website and booking our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Agreement Summary
By booking with Rupali Travel Agency Car Rentals, you confirm that you are at least 10 years old, hold a valid driving license, and agree to all the terms listed above. For any questions, reach us before making a booking.